Privacy Policy
Last updated: September 21, 2026
Michael DeBoer Counselling Therapy respects your privacy. This policy explains how personal information is collected, used, and protected through deboercounselling.com (the "Site"). It is written in accordance with British Columbia's Personal Information Protection Act (PIPA).
This policy applies to the Site only. Information shared in counselling sessions, and clinical records, are governed by the informed consent agreement you receive before your first session and by my professional and ethical obligations as a Registered Clinical Counsellor.
Information I collect
Information you provide. When you fill out a contact form, send an email, or book an appointment, I may collect your name, email address, phone number, and anything you choose to include in your message.
Information collected automatically. This Site is hosted by Squarespace, which uses cookies and similar technologies to collect basic information such as your IP address, browser type, pages visited, and time spent on the Site. This data is used in aggregate to understand how the Site is used and to improve it.
Online booking. Appointments are booked through [booking platform], a third-party service with its own privacy policy, available at [link].
Information I collect
Your information is used to respond to your inquiries, schedule consultations and appointments, maintain and improve the Site, and meet legal and professional obligations. I do not sell, rent, or trade your personal information, and I do not use it for marketing without your consent.
Sharing your information
Your information is shared only with service providers that are necessary to operate the Site and the practice (such as website hosting, booking, and email services), or when required by law. Some of these providers, including Squarespace, may store data outside Canada, which means your information may be subject to the laws of those countries.
Please don't share sensitive details online
Email and website contact forms are not fully secure. Please do not include sensitive personal or health information in a contact form or email. We can discuss those details in session.
Not for emergencies
This Site and its contact form are not monitored for urgent needs. If you are in crisis, call or text 9-8-8 (Suicide Crisis Helpline), call 911, or go to your nearest emergency department.
Cookies
You can set your browser to refuse or delete cookies. Some parts of the Site may not work properly if you do.
Retention and security
Personal information is kept only as long as needed for the purpose it was collected, or as required by law, and reasonable safeguards are used to protect it.
Your rights
You may ask to access or correct the personal information I hold about you, or withdraw your consent to its use, subject to legal and professional requirements. To make a request, contact me using the details below.
Age
This Site is intended for adults 19 and older.
Changes to this policy
This policy may be updated from time to time. The date at the top of this page shows when it was last revised.
Contact
Michael DeBoer, Privacy Officer
2184 W Broadway, Suite 440
Vancouver, BC V6K 2E1
If you have a concern that isn't resolved, you may contact the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca).